For dental practices & healthcare clinics

Every patient visit, a chance to grow your practice.

Fiveoak sends a perfectly-timed review invite after every appointment — by SMS and email, in your practice's voice — and routes every Google, Facebook, and healthcare-platform review into one inbox.

Book a 15-min demo → See it in action

PMS-triggered no front-desk workflow HIPAA-considerate no PHI in invites One inbox every review platform

Plugs into your PMS — and any other tool you use, via Zapier.

Northstar Dental

Text Message · Today · Example

Hi Jamie — thanks for stopping by Northstar Dental today. Mind sharing your experience? It only takes a sec: 5oak.co/X4q2Z

Of course — just left a 5★ review 🙌

Thank you, Jamie 🙏 See you at your six-month cleaning.

Built for dental workflows

Plugs into the practice management software you already run.

Fiveoak listens for appointment-completed events from your PMS and fires a review invite at the moment patients are happiest. No staff member has to remember; no second tab to keep open. Bring your own PMS — we support the major systems directly, and anything else connects via Zapier.

Plus any other tool you use, via Zapier.

Reviews routed from

  • Google Reviews + replies
  • Facebook Recommendations
  • Healthgrades Patient reviews
  • Vitals Patient reviews
  • Zocdoc Patient reviews

Every review lands in one Fiveoak inbox. Reply to Google reviews directly from Fiveoak; for Facebook and the healthcare-specific platforms, we surface the review and link out so you can reply at the source.

Why dental practices pick Fiveoak

Reviews are a long arc — Fiveoak runs it in the background.

  • Patients won't remember by tonight

    The right moment to ask is between the goodbye at the front desk and the parking lot. Fiveoak fires the invite in that window automatically — no staff member juggling a clipboard, no sticky-note system.

  • Each location, each provider, separately

    Roll-up reporting per location and per provider. Single-doc practices and 30-chair DSO groups use the same workspace; the only thing that changes is how the leaderboard sorts.

  • HIPAA-considerate by default

    Invites are sent on the patient's own contact info, never include treatment context, and link to a destination patients control. The platforms you publish on are exactly the ones you choose.

  • Replies that don't sound like a robot

    Reply to Google reviews directly from Fiveoak. For Facebook, Healthgrades, Vitals, and Zocdoc, every review still lands in the same Fiveoak inbox — we link out so you can post your reply at the source. Templates help; nothing is auto-published without a human.

Automated invites

Set it once. The right ask, the moment a patient is happiest.

Fiveoak listens for the appointment-completed event in your PMS and fires an invite within minutes. SMS goes out from your practice number; email follows the same brand. If the patient doesn't respond, a polite reminder follows three days later — then Fiveoak stops.

  • Triggers on appointment-completed events from your PMS
  • SMS from your practice number, not a Twilio shortcode
  • Three-day reminder, then no further follow-ups
  • Per-provider invite templates if associates want their own voice

Set it once

  • Triggers on appointment-completed events from your PMS
  • SMS from your practice number, not a Twilio shortcode
  • Three-day reminder, then no further follow-ups
  • Per-provider invite templates if associates want their own voice
Location leaderboard

See which office is figuring something out — and copy it everywhere.

Compare locations and providers side-by-side. New-review counts, average ratings, response rates, month-over-month deltas. The leaderboard surfaces the operational pattern worth replicating.

  • Per-location and per-provider leaderboards
  • Month-over-month deltas, not just totals
  • Roll-up reports for DSO operators who don't want to log in

See which office is figuring something out — and copy it everywhere

  • Per-location and per-provider leaderboards
  • Month-over-month deltas, not just totals
  • Roll-up reports for DSO operators who don't want to log in

The patients you're already seeing this week are your most credible marketing channel. Fiveoak just makes sure they're heard.

Common questions

What dental teams ask before they sign on.

  • Does Fiveoak integrate with my PMS?
    Fiveoak listens for the appointment-completed event in your PMS and fires the review invite within a few minutes — no staff workflow change required. We support the major dental practice management systems directly; for anything else, Zapier covers the gap. The demo includes confirming your specific PMS works as a trigger.
  • Is the invite HIPAA-safe?
    The SMS and email Fiveoak sends include the patient's first name and your practice name only — no treatment context, no diagnosis details, no PHI. Invites go out on the patient's own contact info on file and link to a destination they control. We'll walk through your specific compliance posture on the demo call.
  • Can each provider have their own invite template?
    Yes. Practice-wide defaults are the simplest setup, but associate providers and specialists can have their own template — patient name, provider name, custom thank-you line — so the invite sounds like the person the patient just saw, not a generic auto-message.
  • What review platforms do you cover for dental?
    Google and Facebook are core. Beyond those, Fiveoak routes Healthgrades, Vitals, and Zocdoc reviews into the same inbox, plus the additional dental-specific platforms patients use in your area. Google replies post back from Fiveoak directly; for the others, we surface the review and link out so you can respond at the source. You stay in control of which platforms invites direct patients to.
  • Can DSOs manage multiple locations from one account?
    Multi-location is the default for every Fiveoak account. Per-location dashboards roll into a portfolio view; per-provider leaderboards work the same way. DSO operators usually start with a five-location pilot to compare process variations before rolling out wider.
  • How is Fiveoak priced?
    Per-location monthly, with volume discounts that kick in at multi-office practices and DSO groups. The demo includes a quote sized to your locations and provider count — no procurement guessing.
Book your demo

See Fiveoak running on your business.

Fifteen minutes, a screen-share, and a walkthrough on your real data. We'll reach out within one business day.

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We'll only use your details to schedule the demo. No newsletter, no spam.

See Fiveoak running on your practice.

Fifteen minutes, a screen-share, and a walkthrough on your real PMS data. No deck. No pressure.

Book a 15-min demo → See it in action