1. Introduction
Fiveoak ("we," "us," or "our") operates the marketing website at fiveoak.com ("Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and your rights regarding that information.
We built this site to be as privacy-respecting as possible: no advertising trackers, no cross-site cookies, no Google Analytics, and no consent banners required.
2. Information We Collect
Information you provide directly
The only personal information we actively collect is what you submit through the demo-request form on this Site. That form asks for:
- Company name
- Your name
- Phone number
- Email address
The form also includes a hidden "honeypot" field used to detect automated spam submissions. If that field contains a value, the submission is silently discarded without processing. We do not store or use the honeypot value.
Information collected automatically
When you visit this Site, our hosting provider (Cloudflare) may log standard server metadata such as your IP address, browser user-agent, and requested URL as part of their normal hosting and security operations. These are infrastructure-level logs governed by Cloudflare's privacy practices, not ours. We do not configure or retain these logs ourselves.
We also use Cloudflare Web Analytics in cookieless mode (described in Section 4 below), which collects aggregated, non-personal pageview data.
3. How We Use That Information
We use the information you submit in the demo-request form only to respond to your request for a product demonstration. Specifically:
- A Fiveoak team member will contact you via the email or phone number you provided.
- We will not add you to a marketing list without your explicit consent.
- We will not sell, rent, or share your contact information with third parties for their own marketing purposes.
Aggregated, anonymized analytics data (from Cloudflare Web Analytics) is used solely to understand general traffic patterns — which pages are visited most, which regions visitors come from — so we can improve the Site. This data is not linked to any individual.
4. Third-Party Tools & Their Data Handling
Cloudflare Pages (hosting)
This Site is hosted on Cloudflare Pages. Cloudflare's servers handle every request you make to fiveoak.com. Cloudflare may process IP addresses and request metadata for DDoS protection, routing, and standard security operations. See Cloudflare's Privacy Policy for details.
Cloudflare Web Analytics
We use Cloudflare Web Analytics in cookieless mode. This means:
- No cookies are set on your device.
- No cross-site tracking occurs.
- Pageview data is aggregated server-side by Cloudflare and reported as anonymized counts (page visits, top pages, country distribution). No individual user profiles are built.
- Cloudflare Web Analytics does not share data with advertising networks.
Learn more at Cloudflare Web Analytics .
Cloudflare Turnstile
Our demo-request form uses Cloudflare Turnstile for bot protection. Turnstile runs a small challenge in your browser to verify that a real person is submitting the form. Cloudflare Turnstile is specifically designed to be privacy-friendly:
- Turnstile does not set any cookies on your device.
- Turnstile's challenge does not use third-party cookies or fingerprinting for advertising purposes.
- Cloudflare may collect minimal browser-level signals (e.g., browser type, interaction timing) solely to determine whether the visitor is human. This data stays within Cloudflare's systems.
See Cloudflare Turnstile Privacy for full details.
What we do NOT use
This Site does not use any of the following:
- Google Analytics or Google Tag Manager
- Meta (Facebook) Pixel or any Meta tracking
- LinkedIn Insight Tag
- HubSpot tracking
- Hotjar, FullStory, or any session-recording tool
- Mixpanel, Segment, Amplitude, or any event-analytics SDK
- Intercom or any embedded chat widget
- Google Fonts or any externally hosted font (Lato is self-hosted from our own servers)
5. Cookies
This Site sets zero cookies on your device. We have verified this technically: a full browsing session across all pages of this Site leaves no cookies in your browser's Application storage.
Because we set no cookies, we do not display a cookie-consent banner. There is nothing to consent to.
6. Your Rights (GDPR / CCPA)
Depending on where you live, you may have rights regarding personal data we hold about you. These include the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your information.
- Object to or restrict certain processing of your data.
- Data portability — receive a copy of your data in a portable format.
Because demo-request submissions are sent to our team via email and are not stored in a database controlled by this Site, the practical process is simple: email us at [email protected] to request access to, correction of, or deletion of any information you submitted. We will respond within 30 days.
Cloudflare Web Analytics data is aggregated and anonymous — it cannot be linked back to you individually, so there is no individual record to access or delete.
We do not sell personal information as defined under the California Consumer Privacy Act (CCPA) or its amendments.
7. Children's Privacy
This Site is not directed at children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at [email protected] and we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
Questions about this Privacy Policy? Email us at [email protected].